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We understand that sometimes unforeseen circumstances can arise and you may need to cancel your appointment. That's why we are flexible and allow you to cancel your appointment up to 24 hours before the scheduled service without incurring any charges. However, if you need to cancel within 24 hours of the scheduled service, you will be charged 50% of the cost of the service. We do this to protect our team and ensure that we can continue to provide high-quality services to our customers.